Return & Refund Policy

Terms & Conditions-Returns & Refunds

  1. Near expiry or Expired goods are eligible for a free replacement by our company with fresh goods. Please note that the goods which are near expiry month or expired can be replaced with only same goods or same quality, packing sizes and at historical rates. Also note that the goods that buyer wants to be replaced must be in the same order
  2. No replacements on any grounds can happen without the copy of tax invoice in which buyer claims to have bought goods from our company. therefore we strongly insist the buyer to retain the copy of tax invoice provided by us.
  3. Returns, replacements or refunds cannot happen on the grounds of if buyer claims to have not linked the quality of thee products once they receive the delivery.
  4. Any discrepancies in the quality, quantity, packaging or any other aspect of the products must be notified by the buyer to our company strictly within 24 hours of order being delivered to the buyer, beyond which no claims can be entertained by any means. Also note that goods once received by the buyer will ONLY be eligible to exchange or replacement. Goods once received by the buyer will not be taken back as return in any case at anytime.
  5. Our company will be in no way responsible for any alterations to the quality, appearance, quantity, packaging and other aspects of the goods at buyer’s premises over time. Buyers are insisted to maintain a healthy climate and ambience for the storage of goods packed in any form.

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FOR REPLACEMENT OR EXCHANGE: NOTIFY WITHIN 24 HOURS OF RECEIPT OF GOODS

GOODS ONCE SOLD CANNOT BE RETURNED